Modern Travel Needs Modern Communication

In the hospitality sector, every interaction shapes the guest experience. Hotels, resorts, and travel businesses need a flexible, reliable, and intelligent communication platform that goes beyond traditional phone systems. With Revoical’s AI-powered VoIP and Hosted PBX solutions, you can deliver seamless communication, improve staff coordination, and create memorable guest experiences all while reducing costs.

Your Hotel Deserves a Smarter Communication System

From the front desk to guest services, communication must be fast, clear, and personalized. Revoical enables real-time collaboration between staff and provides guests with effortless ways to connect with your services. Whether managing bookings, concierge requests, or large-scale hotel chains, our solutions scale to your business needs.

Top Features for the Hospitality Industry

Interactive AI Concierge

Provide automated menus and AI-driven assistance for concierge services. Guests can get local recommendations, request services, or check information like opening hours—all through a personalized and intuitive system.

SMS & Messaging Integration

Stay connected with guests via SMS or instant messaging. Send check-in reminders, booking confirmations, or promotional offers directly to their devices, ensuring faster and more personal communication.

Call Recording & Transcription

Use AI-powered STT (speech-to-text) to record and transcribe important guest calls or internal staff communication. Enhance training, maintain service quality, and resolve disputes quickly.

Virtual Numbers for Personalized Guest Services

Offer local or international virtual numbers so guests can reach your hotel easily, even before arrival. Create a sense of familiarity and convenience that enhances your brand image.

Smart Call Routing and Guest Services

Implement intelligent routing rules so every guest request—whether room service, maintenance, or front desk—is directed to the right department instantly. Improve efficiency while reducing guest wait times.

 

Why Revoical Over Legacy Systems?

  • 1
    AI Concierge & Smart AssistanceAutomate guest interactions, reduce staff load
  • 2
    STT/TTS IntegrationEnable real-time transcription and multi-language guest support
  • 3
    Flexible DeploymentAvailable as Cloud Hosted PBX or On-Premise for maximum control
  • 4
    Security & ReliabilityEnd-to-end encryption and redundant data centers for guaranteed uptime.
  • 5
    Lower CostsPay-as-you-go pricing that adapts to your seasonal business cycles

How Revoical Enhances Hospitality Businesses

Enhanced Guest Experiences

 

Provide faster, more personalized communication that leaves lasting impressions on your guests, from booking to checkout.

Boosted Revenue

 

 

Reduce wait times with smart call handling, streamline processes like reservations and special requests, and upsell services through integrated messaging.

Cost-Efficient Communication

 

Cut telecommunication costs by using cloud-based VoIP instead of costly traditional systems, freeing resources for other guest-focused initiatives.

Enhanced Engagement

 

 

Easily scale up during high seasons by adding more lines or features, and scale down during low occupancy periods. Pay only for what you use.

FAQ

Find your question here or ask us

How can Revoical improve guest communication in my hotel ?

With features like intelligent call routing, AI concierge, and integrated messaging, guests can reach the right services quickly, improving satisfaction and loyalty.

Can Revoical support multiple hotel locations?

Yes. Our centralized system lets you manage multiple branches or hotel chains under one account, ensuring consistent communication and easier administration.

How reliable is Revoical for handling high call volumes?

Revoical is built for scalability, with advanced call queues and cloud infrastructure designed to handle peak seasons without disruptions.

Is Revoical scalable for seasonal demands?

Absolutely. Add or remove lines and features depending on occupancy, so you only pay for what you need.

Can Revoical integrate with existing hotel systems?

Yes. Our API and flexible integrations allow seamless connection with booking engines, CRM platforms, or property management systems (PMS).